Manager, Strategic Partnerships, Korea

Overview 
 
This international outfit is one of Asia’s leading healthcare service providers, specializing in pharmaceutical distribution, logistics, and solutions that improve access to healthcare. 
 
Career Opportunity – Manager Strategic Partnerships Korea (Business Development) 
 
Manage and enhance relationship with clients to ensure profitable contract renewals and extended partnerships across solutions in the market. Lead RFPs for Distribution contract renewals and new business opportunities. Understand and manage key clients' financials, specifically P&L and NWC positions.
Develop and maintain a strategic Key Account plan for each key client to ensure renewal. Drive win-win collaborations and engagements with key clients. Ensure completeness and accuracy of CRM at market level.
Strategically drive client satisfaction and increased loyalty/stickiness. Lead client engagements at market level, providing clarity amidst internal complexity and coordinating/enabling across markets to pursue key opportunities and address challenges. Coordinate with different functions (Client services, quality, operations, finance, legal etc.) to provide responses to client requests. Organize executive connections regularly, maintaining frequent touch points with clients to gather feedback and address their business needs. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
 
 
Describe the major challenges that the position faces in carrying out the job, and what the jobholder can do in order to overcome them
 
• Managing internal and external stakeholders while providing quick, standardized
responses can be complex. The key is to implement robust processes, workflows, and
templates to drive standardization and productivity.
• Working on multiple topics concurrently with tight deadlines requires strong
communication and organization skills to ensure alignment and timely engagement of
stakeholders.
• The RFP process has a long sales cycle, and the outcome is binary. Success requires
resilience, consistency, and determination.
• Intense financial negotiations require business and financial acumen.
• Developing proposals with variations in scope, terms (ABC vs. %, etc.), and often with
a lack of full information requires resiliency, agility, and the ability to manage
ambiguity.
• Aligning long and complex legal contracts post-negotiation requires working closely
with the legal team and translating negotiated terms into legal terms.
• These roles are highly intense, and all of the above challenges require maturity and
the ability to stay calm under pressure and high-stress situations while representing
the organization professionally with clients. The ability to manage oneself and avoid burnout is a must.
 
MINIMUM REQUIREMENTS:
Educational
Qualifications
 
• Master’s degree preferred
 
Relevant Experience • 5-10 years’ experience in B2B Business Development selling solutions (integrated products) to clients.
 
COMPETENCIES (Knowledge, behaviour, skills and capabilities required for success in the role)
 
MINIMUM REQUIREMENT
• A focus on delivery and results
• Thrives in a fast paced, result-oriented environment requiring high
degree of flexibility whilst retaining business disciplines.
• The ability to link processes and practices to positive outcomes and
to demonstrate the value that SP&BD brings to the organization.
• Desire to improve performance, services, and outcomes.
• Excellent organizational skills and attention to detail.
• Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
• Resolves difficult or complicated challenges.
• Communication Skills
• Effective written communications skills
• Able to interact and work well with all level of employees.
• Possess active listen skills to understand others’ perspectives
 
PREFERRED
• Working style
• Work independently
• Take initiatives
• Proactively lead and contribute to the change
• Escalate timely
• Resilience & Determination 
• Determination to provide a high-level output during a long sales cycle with multiple rounds of negotiations
• Keeps a positive attitude and thrives on winning new business requiring persuasion
and stakeholders’ management
 
To discuss the above role reach out to Robert Maguire , Founder at RJM  for a friendly and confidential discussion who will tell you more about this role s well as other career opportunities our team are working on 
rjmaguire@rjm-asscoiates.com